The quickest way to reach us
WhatsApp is the fastest way to reach the Protvi team — for orders, delivery questions or anything else. You will find our number and email on this page.
Orders and delivery
If you have placed an order and have a question about payment or delivery, please message us on WhatsApp with your name and the phone number you ordered with, so we can find it quickly.
Wholesale and stockists
Run a café, gift store or corporate gifting programme? Write to us by email with a little about your business and we will get back to you with details.
Feedback
Loved something? Think we can do better? Honest feedback helps us make better sweets. Every message is read by a real person.
Business hours
Monday to Saturday, 10 am to 7 pm IST. Messages received outside these hours are answered the next working day.
Last updated 5 September 2026